AlterVoice

Let's reinvent communication

INNOVATIVE VoIP

Benefit from an open standard IP telephony system to make and receive calls from a smartphone, an IP phone, or from your web browser.

Unified Communication

Take advantage of built-in features such as presence indicator, instant messaging, video conferencing, business and personal directory.

Free mobility

Travaillez à distance comme si vous étiez au bureau. Aucune installation à effectuer sur les postes de travail de vos collaborateurs, offrant un accès simple et direct via le navigateur.

Are you conquered ?

The answers to the headings "first name", "last name", "email", "subject of message" and "your message" are mandatory and necessary to answer your request. The answers to the other headings are optional. The information collected is processed in accordance with the Site's privacy policy accessible at Privacy Policy.

In accordance with the French law n° 78-17 of January 6, 1978 relating to computers, files and freedoms as amended, and Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, you may exercise your right of access, rectification, opposition, deletion and portability by sending a written request accompanied by valid proof of identity to dpo@groupe-cyllene.com or DPO - CYLLENE - 93/99, rue Veuve Lacroix 92000 Nanterre.

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Your call center functionalities

Integrated Wallboard
Detailed reports on your activity
Listening, intervention, whispering function
Competency-based routing

Your web client

Calls from your PC in CTI mode
Remote work: advanced management of call transfers, personalised management of BLFs, chat between collaborators
No additional licenses

Your innovative VoIP

Unique number, your system follows you everywhere
Integrated PUSH notifications
Configurable remotely via QR Code
Secure communications with encryption

Your live Chat & Talk

Live Chat directly from your website
Call management and chat on a single interface
WordPress plugin included

Your business applications

Reverse directory: incoming calls linked to the customer record

Your integrated videoconference

Video and audio communications via a web browser using WebRTC
No additional software
Available for your users up to 250 participants

OUR Technological Partner

AlterVoice is based on the solution 3CX, world leader in professional VoIP technology and Unified Communications.

Our other solutions

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Modern Workplace

360° Infrastructure, Collaborative Solutions, Support, Technical Delegation

Cloud

Hosting, H24 Outsourcing, Multi Cloud Hybridisation, IP Operator

Digital

Digital Marketing, Application Development, Data Intelligence, Data Analytics

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Transversal

Media & Security, Training, Delivery Management

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