{"id":16641,"date":"2026-02-09T10:45:45","date_gmt":"2026-02-09T09:45:45","guid":{"rendered":"https:\/\/www.groupe-cyllene.com\/?p=16641"},"modified":"2026-02-12T17:23:43","modified_gmt":"2026-02-12T16:23:43","slug":"cyllene-ouvre-centre-support-papeete-niveau-3","status":"publish","type":"post","link":"https:\/\/www.groupe-cyllene.com\/en\/cyllene-ouvre-centre-support-papeete-niveau-3\/","title":{"rendered":"Cyllene installe une succursale \u00e0 Papeete pour muscler son support de niveau 3."},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Cyllene, acteur fran\u00e7ais de r\u00e9f\u00e9rence dans l\u2019h\u00e9bergement souverain et les services manag\u00e9s, annonce l\u2019ouverture d\u00e9but f\u00e9vrier d\u2019une filiale op\u00e9rationnelle \u00e0 Papeete, capitale de la Polyn\u00e9sie fran\u00e7aise. Objectif affich\u00e9 : assurer \u00e0 ses clients la continuit\u00e9 de son support de niveau 3 la nuit et offrir un service sans interruption quelle que soit l\u2019heure du jour ou de la nuit.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Avec un d\u00e9calage horaire de 12 heures par rapport \u00e0 la m\u00e9tropole, Tahiti est donc le lieu id\u00e9al pour implanter un centre de services capable de prendre le relais des \u00e9quipes de m\u00e9tropole lorsqu\u2019elles d\u00e9bauchent.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Une r\u00e9ponse souveraine au mod\u00e8le \u00ab follow the sun \u00bb<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette nouvelle implantation s\u2019inscrit dans la volont\u00e9 de Cyllene de proposer une alternative cr\u00e9dible aux mod\u00e8les d\u2019offshore, tout en conservant une ma\u00eetrise totale des comp\u00e9tences, des processus et des donn\u00e9es.&nbsp; <strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00ab C\u2019est une fa\u00e7on de combattre l\u2019offshore, dont le follow the sun est le principal argument, tout en restant souverain \u00bb, <\/em>explique Olivier Poelaert, Pr\u00e9sident de Cyllene.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jusqu\u2019\u00e0 pr\u00e9sent, Cyllene disposait d\u00e9j\u00e0 d\u2019un service de support compos\u00e9 d\u2019une quarantaine d\u2019ing\u00e9nieurs, accessible 24 heures sur 24 et organis\u00e9 en \u00ab trois huit \u00bb en m\u00e9tropole. Toutefois, ce dispositif ne permettait pas d\u2019assurer une escalade syst\u00e9matique jusqu\u2019au support de niveau 3 durant la nuit. L\u2019ouverture de la succursale de Papeete vient lever cette contrainte et renforcer la promesse de continuit\u00e9 de service du groupe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Une \u00e9quipe d\u2019experts au plus pr\u00e8s des enjeux clients&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019agence de Papeete sera dirig\u00e9e par Vincent M\u00e9nard, actuel Responsable de l\u2019activit\u00e9 Oracle de Cyllene. Originaire de Tahiti, il revient sur son territoire natal apr\u00e8s quinze ann\u00e9es pass\u00e9es en m\u00e9tropole. Un expert Palo Alto est \u00e9galement en cours de recrutement pour accompagner le lancement de la structure.<strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0 terme, Cyllene ambitionne de constituer \u00e0 Papeete une \u00e9quipe d\u2019une dizaine d\u2019experts couvrant les principales technologies du groupe, y compris les plateformes Power, afin de garantir un support de tr\u00e8s haut niveau sur l\u2019ensemble de son portefeuille de services. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Avec cette nouvelle implantation, Cyllene confirme sa strat\u00e9gie de croissance ma\u00eetris\u00e9e, fond\u00e9e sur la proximit\u00e9, l\u2019expertise et la souverainet\u00e9, au service de la performance et de la s\u00e9curit\u00e9 des syst\u00e8mes d\u2019information de ses clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c0 propos de Cyllene<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Cyllene est un groupe fran\u00e7ais sp\u00e9cialis\u00e9 dans l\u2019h\u00e9bergement souverain, les services manag\u00e9s et la transformation num\u00e9rique des organisations. Fort de plus de <strong>400 collaborateurs r\u00e9partis sur 13 implantations en France<\/strong>, Cyllene accompagne plus de 1500 clients publics et priv\u00e9s dans la gestion et la valorisation de leurs donn\u00e9es critiques, au service de la performance et de la s\u00e9curit\u00e9.<br>Retrouvez nous sur : <a href=\"http:\/\/www.groupe-cyllene.com\/en\/\">www.groupe-cyllene.com<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Cyllene, acteur fran\u00e7ais de r\u00e9f\u00e9rence dans l\u2019h\u00e9bergement souverain et les services manag\u00e9s, annonce l\u2019ouverture d\u00e9but f\u00e9vrier d\u2019une filiale op\u00e9rationnelle \u00e0 Papeete, capitale de la Polyn\u00e9sie fran\u00e7aise. Objectif affich\u00e9 : assurer \u00e0 ses clients la continuit\u00e9 de son support de niveau 3 la nuit et offrir un service sans interruption quelle que soit l\u2019heure du jour [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":16643,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[33,1],"tags":[135,85,133,134],"class_list":["post-16641","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tout","category-actualites","tag-acquisition","tag-infrastructure","tag-cloud","tag-on-premise"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cyllene installe une succursale \u00e0 Papeete pour muscler son support de niveau 3. - Cyllene<\/title>\n<meta name=\"description\" content=\"Cyllene renforce ses services manag\u00e9s avec une implantation \u00e0 Papeete pour offrir un support niveau 3 continu et s\u00e9curis\u00e9 \u00e0 ses clients publics et priv\u00e9s.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.groupe-cyllene.com\/en\/cyllene-ouvre-centre-support-papeete-niveau-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cyllene installe une succursale \u00e0 Papeete pour muscler son support de niveau 3. - Cyllene\" \/>\n<meta property=\"og:description\" content=\"Cyllene renforce ses services manag\u00e9s avec une implantation \u00e0 Papeete pour offrir un support niveau 3 continu et s\u00e9curis\u00e9 \u00e0 ses clients publics et priv\u00e9s.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.groupe-cyllene.com\/en\/cyllene-ouvre-centre-support-papeete-niveau-3\/\" \/>\n<meta property=\"og:site_name\" content=\"Cyllene\" \/>\n<meta property=\"article:published_time\" content=\"2026-02-09T09:45:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-12T16:23:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.groupe-cyllene.com\/wp-content\/uploads\/2026\/02\/papeete-1024x683.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"683\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Marketing\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marketing\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/cyllene-ouvre-centre-support-papeete-niveau-3\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/cyllene-ouvre-centre-support-papeete-niveau-3\\\/\"},\"author\":{\"name\":\"Marketing\",\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/#\\\/schema\\\/person\\\/cd069af89e51212e3b442b62db2da893\"},\"headline\":\"Cyllene installe une succursale \u00e0 Papeete pour muscler son support de niveau 3.\",\"datePublished\":\"2026-02-09T09:45:45+00:00\",\"dateModified\":\"2026-02-12T16:23:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/cyllene-ouvre-centre-support-papeete-niveau-3\\\/\"},\"wordCount\":494,\"image\":{\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/cyllene-ouvre-centre-support-papeete-niveau-3\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/papeete-scaled.png\",\"keywords\":[\"acquisition\",\"Infrastructure\",\"cloud\",\"On-premise\"],\"articleSection\":[\"Tout\",\"Actualit\u00e9s\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/cyllene-ouvre-centre-support-papeete-niveau-3\\\/\",\"url\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/cyllene-ouvre-centre-support-papeete-niveau-3\\\/\",\"name\":\"Cyllene installe une succursale \u00e0 Papeete pour muscler son support de niveau 3. - Cyllene\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/cyllene-ouvre-centre-support-papeete-niveau-3\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/cyllene-ouvre-centre-support-papeete-niveau-3\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/papeete-scaled.png\",\"datePublished\":\"2026-02-09T09:45:45+00:00\",\"dateModified\":\"2026-02-12T16:23:43+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/#\\\/schema\\\/person\\\/cd069af89e51212e3b442b62db2da893\"},\"description\":\"Cyllene renforce ses services manag\u00e9s avec une implantation \u00e0 Papeete pour offrir un support niveau 3 continu et s\u00e9curis\u00e9 \u00e0 ses clients publics et priv\u00e9s.\",\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.groupe-cyllene.com\\\/cyllene-ouvre-centre-support-papeete-niveau-3\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/cyllene-ouvre-centre-support-papeete-niveau-3\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/papeete-scaled.png\",\"contentUrl\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/papeete-scaled.png\",\"width\":2560,\"height\":1707},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/#website\",\"url\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/\",\"name\":\"Cyllene\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.groupe-cyllene.com\\\/#\\\/schema\\\/person\\\/cd069af89e51212e3b442b62db2da893\",\"name\":\"Marketing\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/42014d031b39fab7271aaa3bd52e866cf95c7fa6e1963c62e144a27090a48899?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/42014d031b39fab7271aaa3bd52e866cf95c7fa6e1963c62e144a27090a48899?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/42014d031b39fab7271aaa3bd52e866cf95c7fa6e1963c62e144a27090a48899?s=96&d=mm&r=g\",\"caption\":\"Marketing\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cyllene installe une succursale \u00e0 Papeete pour muscler son support de niveau 3. - Cyllene","description":"Cyllene renforce ses services manag\u00e9s avec une implantation \u00e0 Papeete pour offrir un support niveau 3 continu et s\u00e9curis\u00e9 \u00e0 ses clients publics et priv\u00e9s.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.groupe-cyllene.com\/en\/cyllene-ouvre-centre-support-papeete-niveau-3\/","og_locale":"en_GB","og_type":"article","og_title":"Cyllene installe une succursale \u00e0 Papeete pour muscler son support de niveau 3. - Cyllene","og_description":"Cyllene renforce ses services manag\u00e9s avec une implantation \u00e0 Papeete pour offrir un support niveau 3 continu et s\u00e9curis\u00e9 \u00e0 ses clients publics et priv\u00e9s.","og_url":"https:\/\/www.groupe-cyllene.com\/en\/cyllene-ouvre-centre-support-papeete-niveau-3\/","og_site_name":"Cyllene","article_published_time":"2026-02-09T09:45:45+00:00","article_modified_time":"2026-02-12T16:23:43+00:00","og_image":[{"width":1024,"height":683,"url":"https:\/\/www.groupe-cyllene.com\/wp-content\/uploads\/2026\/02\/papeete-1024x683.png","type":"image\/png"}],"author":"Marketing","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Marketing","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.groupe-cyllene.com\/cyllene-ouvre-centre-support-papeete-niveau-3\/#article","isPartOf":{"@id":"https:\/\/www.groupe-cyllene.com\/cyllene-ouvre-centre-support-papeete-niveau-3\/"},"author":{"name":"Marketing","@id":"https:\/\/www.groupe-cyllene.com\/#\/schema\/person\/cd069af89e51212e3b442b62db2da893"},"headline":"Cyllene installe une succursale \u00e0 Papeete pour muscler son support de niveau 3.","datePublished":"2026-02-09T09:45:45+00:00","dateModified":"2026-02-12T16:23:43+00:00","mainEntityOfPage":{"@id":"https:\/\/www.groupe-cyllene.com\/cyllene-ouvre-centre-support-papeete-niveau-3\/"},"wordCount":494,"image":{"@id":"https:\/\/www.groupe-cyllene.com\/cyllene-ouvre-centre-support-papeete-niveau-3\/#primaryimage"},"thumbnailUrl":"https:\/\/www.groupe-cyllene.com\/wp-content\/uploads\/2026\/02\/papeete-scaled.png","keywords":["acquisition","Infrastructure","cloud","On-premise"],"articleSection":["Tout","Actualit\u00e9s"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.groupe-cyllene.com\/cyllene-ouvre-centre-support-papeete-niveau-3\/","url":"https:\/\/www.groupe-cyllene.com\/cyllene-ouvre-centre-support-papeete-niveau-3\/","name":"Cyllene installe une succursale \u00e0 Papeete pour muscler son support de niveau 3. - Cyllene","isPartOf":{"@id":"https:\/\/www.groupe-cyllene.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.groupe-cyllene.com\/cyllene-ouvre-centre-support-papeete-niveau-3\/#primaryimage"},"image":{"@id":"https:\/\/www.groupe-cyllene.com\/cyllene-ouvre-centre-support-papeete-niveau-3\/#primaryimage"},"thumbnailUrl":"https:\/\/www.groupe-cyllene.com\/wp-content\/uploads\/2026\/02\/papeete-scaled.png","datePublished":"2026-02-09T09:45:45+00:00","dateModified":"2026-02-12T16:23:43+00:00","author":{"@id":"https:\/\/www.groupe-cyllene.com\/#\/schema\/person\/cd069af89e51212e3b442b62db2da893"},"description":"Cyllene renforce ses services manag\u00e9s avec une implantation \u00e0 Papeete pour offrir un support niveau 3 continu et s\u00e9curis\u00e9 \u00e0 ses clients publics et priv\u00e9s.","inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.groupe-cyllene.com\/cyllene-ouvre-centre-support-papeete-niveau-3\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.groupe-cyllene.com\/cyllene-ouvre-centre-support-papeete-niveau-3\/#primaryimage","url":"https:\/\/www.groupe-cyllene.com\/wp-content\/uploads\/2026\/02\/papeete-scaled.png","contentUrl":"https:\/\/www.groupe-cyllene.com\/wp-content\/uploads\/2026\/02\/papeete-scaled.png","width":2560,"height":1707},{"@type":"WebSite","@id":"https:\/\/www.groupe-cyllene.com\/#website","url":"https:\/\/www.groupe-cyllene.com\/","name":"Cyllene","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.groupe-cyllene.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.groupe-cyllene.com\/#\/schema\/person\/cd069af89e51212e3b442b62db2da893","name":"Marketing","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/42014d031b39fab7271aaa3bd52e866cf95c7fa6e1963c62e144a27090a48899?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/42014d031b39fab7271aaa3bd52e866cf95c7fa6e1963c62e144a27090a48899?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/42014d031b39fab7271aaa3bd52e866cf95c7fa6e1963c62e144a27090a48899?s=96&d=mm&r=g","caption":"Marketing"}}]}},"_links":{"self":[{"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/posts\/16641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/comments?post=16641"}],"version-history":[{"count":2,"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/posts\/16641\/revisions"}],"predecessor-version":[{"id":16645,"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/posts\/16641\/revisions\/16645"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/media\/16643"}],"wp:attachment":[{"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/media?parent=16641"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/categories?post=16641"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.groupe-cyllene.com\/en\/wp-json\/wp\/v2\/tags?post=16641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}