ClientPartner - Une équipe orientée service et relation client

With Cyllene, you'll find everything you need to simplify the management of your IT infrastructure. Discover our expert services.

A privileged contact

The ClientPartner unit provides Cyllene's customers with a dedicated point of contact to smooth the relationship, obtain advice and produce activity reports and key indicators. The ClientPartner has real experience enabling him to be at the service of his Customer, while understanding his needs, expectations, interests and objectives. He or she is also a communicator, acting as a translator between the customer and Cyllene's teams of experts.

Roles

Delivery & Reporting
Support & Advice
Boosting relationships

Benefits

Satisfying you
Contributing to our customers' success
Building positive & productive relationships

Expertise and responsiveness to meet your strategic needs

Dedicated to Strategic Customers, the ClientPartner is known and recognized by your teams for his technical expertise and communication skills. To enhance agility, he or she has in-depth knowledge of all the Group's products and services. The ClientPartner is an integral part of Cyllene, enabling us to respond quickly and accurately to your needs.

A team focused on service and customer relations

Les services de Cyllene, dirigés par le ClientPartner, offrent une excellence opérationnelle et une agilité stratégique. Chaque aspect est conçu pour maintenir une collaboration fluide, garantir la qualité des services et accroître la performance du système d’information.

Du COPIL mensuel au RUN quotidien, en passant par le conseil expert et la chefferie de projet

Governance and steering committee

Led by the ClientPartner, the COPIL is a major monthly meeting to ensure that operations run smoothly. It helps maintain a dynamic between the various players involved.

Consulting & Expertise

Our positioning at the heart of your IS and the experience of our ClientPartner team make it easy to identify areas for improvement to enhance your IS performance or internal processes (LEAN Management).

Project management

Your ClientPartner can also take on the role of Project Manager for your large-scale projects. The team's PRINCE2 certification guarantees expertise in this field.

Operational support

The RUN is undoubtedly the most important part. It enables us to guarantee our commitments (SLAs) and quality service on a daily basis. This regular exchange with your teams gives us a global view of your IS, enabling us to respond precisely and rapidly to your needs in agile mode.

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Protect your essential assets with Cyllene, your trusted partner of cybersecurity. Get a complete vision of your digital security and control risks. Audit, pentest, cybersensitization, cyberscore, stress test, find out how to strengthen of your company's security system.

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Cloud

Cloud computing hosting, french data center, public cloud, private cloud, outsourcing, hybridization, discover all the Cloud services offered by Cyllene to improve your information system.

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IT Infrastructure

Sauvegarde et protection des données Cloud, audit informatique, externalisation service client, hybridation, gestion centralisée du support.

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Data

Data analysis, intuitive decision-making tools, data warehousing and secure storage: all these data solutions help you optimize your performance.

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Digital

From website and application creation to SEO auditing, from digital marketing to free SEO and paid SEA, we offer complete solutions. Browse the full range of our digital services.
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Collaboration

For successful communication, improve your in-house collaboration services and secure your IT devices.

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Contacter un expert

Contact us

Paris

82 bis/84 rue de la Procession
75015 Paris

01 41 19 40 40
Nanterre

93-105 rue Veuve Lacroix
92000 Nanterre

01 41 19 40 40
Lyon

45 quai Rambaud
69002 – Lyon

04 78 64 56 06
Lille

393 rue du Général de Gaulle

59700 Marcq-en-baroeul

01 42 12 28 22
Bordeaux

10 rue Thomas Edison, Parc Ampéris, Bâtiment Baya
33600 Pessac

05 17 12 98 97
Strasbourg

7 Boulevard de Dresde
67000 Strasbourg

01 41 19 40 40
Troyes

2 rue de Berlin
10300 Saint-Savine

03 25 43 74 00
Arras

Zone Artoipole
245 Boulevard de l’Europe
62 118 Monchy-le-Preux

03 21 22 21 21
Nantes

3 Rue Alessandro Volta
44 470 Carquefou

02 96 58 06 06
Saint-Brieuc

10 Rue de la prunelle

ZA des longs Réages
22190 Plérin

02 96 58 06 00
Montigny

8 Avenue des 3 Peuples
78180 Montigny-le-Bretonneux

01 41 19 40 40
Montbéliard

P.A Valparc / Le Quasar 3
25200 Montbéliard

03 81 34 50 50

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ClientPartner - Une équipe orientée service et relation client

A privileged contact

A team focused on service and customer relations

Du COPIL mensuel au RUN quotidien, en passant par le conseil expert et la chefferie de projet

Are you interested?

Cyllene solutions

Nous avons bien reçu votre demande !

Contactez un expert SOC Cyllene

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