Privacy policy

We attach particular importance to the confidentiality of the data of visitors to our site www.groupe-cyllene.com.
The purpose of this privacy policy is to tell you what information we collect, why we collect it with your consent, what security measures we take to ensure its security and what your rights are.

What is personal information?

Personal information is information relating to a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to that person.
Examples of personal data include a person's name, address, telephone number, e-mail address, social security number and credit card number.

What personal information is collected on the Site and why?

The personal information collected on the Site is as follows:

Connection information about your computer, including your IP address, geographic location, operating system, ISPs and browser types.
Information about your visits to and use of the Site including referral source, length of visit, frequency, pages viewed, and navigation paths.
The information you enter when you fill in the form fields on the Site; The information contained in any documents you send us via the Site.

The personal information collected on the site is used for :

Respond to your requests made on the Site using the forms
Send you e-mail notifications that you have expressly requested. Send you marketing communications relating to our business if you have expressly consented, by e-mail or similar technology (you may inform us at any time that you no longer wish to receive marketing communications). To comply with our legal and regulatory obligations.

Who collects this information and with whom is it shared?

The information collected on the Site is collected by the companies of the CYLLENE Group.

We do not provide any information to third parties unless we are required to do so by law or any competent authority.

How is personal information stored?

The personal information collected is stored using appropriate security measures and is not accessible to third parties.

Our employees are bound by an obligation of confidentiality and have received the necessary training in the protection of personal data.

Our security systems and processes are regularly audited as part of our ISO 27001, SOC 1 TYPE II, SOC 2 TYPE II and HDS certifications.

How long is personal information collected on the Site kept?

Personal data is kept for the time necessary to achieve the purpose for which it was collected. It will then be archived, with restricted access, for a further period in line with the statutory limitation and retention periods, for strictly limited purposes authorized by law. It will then be deleted.

Are cookies used on the Site?

We use cookies to obtain information about Visitors' preferences and the services they select. We also use cookies for security purposes. When browsing the site for the first time, a banner explaining the use of cookies appears. By continuing to navigate, the Visitor is deemed to have been informed and to have accepted the use of cookies. The consent given will be valid for a maximum period of thirteen (13) months. The Visitor may deactivate cookies using his browser settings.

To find out more about cookies, please consult the CNIL page: https://www.cnil.fr/vos-libertes/vos-traces/les-cookies/

What is our policy on sensitive personal data?

We do not ask you for any sensitive personal data in our forms and we ask you not to send us any if the field is empty.

Personal data considered sensitive includes social security numbers, information on race or ethnic origin, religion or other belief, biometric or genetic data, criminal history, trade union membership.

What is CYLLENE's involvement with links to other websites?

All https://*.groupe-cyllene.com sites may contain links to other Web sites. Please note that when you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of those sites, as their privacy policies may differ from ours.

What is the CYLLENE Group's commitment to safety?

In accordance with the provisions of Article 32 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, CYLLENE Group companies undertake to implement appropriate technical and organizational security measures in order to guarantee a level of security appropriate to the risk.

We also comply with the requirements of our ISO 27001, SOC 1 TYPE II, SOC 2 TYPE II and HDS certifications.

What are your rights concerning your personal data?

In accordance with Law No. 78-17 of January 6, 1978 on Data Processing, Data Files and Individual Liberties as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, you have:

A right of access to your personal data,
A right to rectify your personal data,
the right to object to the processing of your personal data for legitimate reasons,
The right to erase your personal data for legitimate reasons,
A right to portability of your personal data.
You also have the right to define directives concerning the fate of our data after your death. In the absence of such instructions, your heirs may, after your death, exercise certain rights over your data, such as the right to object.

If you'd like to find out more about your rights, and in particular this last right, please visit the website of the Commission Nationale de l'Informatique et des Libertés.

Who can you contact regarding this security policy?

If you have any questions about this privacy policy or wish to exercise your rights, simply send a written request (accompanied by valid proof of identity if you wish to exercise your rights) to :

- Or by post to the following address :

  • Data Protection Officer
  • CYLLENE
  • 93-99 Rue Veuve Lacroix
  • 92000 Nanterre

- Or by e-mail to : dpo@groupe-cyllene.com

What happens if this privacy policy changes ?

This Privacy Policy may be updated from time to time without notice. Any changes will be effective immediately upon posting of the new Privacy Policy on the Site. However, we will use your personal data in accordance with the policy in effect at the time you submit such data to us. We will notify you of any material changes to our privacy policy and will seek your consent if this is necessary and affects the purpose for which we collect your personal data.

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    *Les champs mentionnés comme obligatoires sont nécessaires pour traiter votre demande.

    *The information collected is processed in accordance with the Site's privacy policy, which can be accessed at Privacy Policy.

    In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, you may exercise your right to access, rectify, object to, delete and port your personal data by sending a written request accompanied by valid proof of identity to dpo@groupe-cyllene.com or DPO - CYLLENE - 93/99, rue Veuve Lacroix 92000 Nanterre.