Our solutions

Collaboratif

Entre gestion de parc, délégation technique et outils collaboratifs, mieux vaut choisir un bon partenaire… plutôt qu’un ticket sans réponse.

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IP telephony
Office 365
Protection Endpoint

IP telephony


Cyllene's VOIP offer is an open-standard IP telephony service that lets you make and receive calls from a smartphone, IP phone, softphone or directly from your web browser.


Your turnkey unified and collaborative communications


The VOIP solution retains all the functions of an IP switchboard, while adding new operational uses. Benefit from integrated features such as presence indicators, instant messaging, videoconferencing, company and personal directories, and Click to Call from any browser or CRM.


Key features and benefits of the offer



  • Free softphones included

  • Native integration with business applications

  • WebRTC Gateway

  • Plugin- and client-free web conferencing

  • Non-disruptive maintenance

  • Secure hosting in France

  • Simple pricing

  • Total mobility

  • Unlimited users

  • Integrated SIP trunk

  • Free teleworker calls Multi-site calls included


Une solution adaptée à Office 365


Significantly reduce your telephony costs, as well as the costs associated with purchasing and managing hardware maintenance. Our solution gives you the flexibility and scalability to adapt to your needs at any time.


Your call center features



  • Integrated wallboard

  • Detailed reports on your business

  • Listening, intervening, whispering function

  • Skill-based routing


Your web client



  • Calls from your PC in CTI mode

  • Remote working: advanced call transfer management

  • Personalized BLF management, employee chat

  • No additional license


Your totally innovative VOIP



  • One number, your system follows you everywhere

  • Integrated PUSH notifications

  • Configurable remotely via QR Code

  • Secure communications with encryption


Your live Chat & Talk



  • Live chat directly from your website

  • Call and chat management from a single interface

  • Plugin WordPress inclus


Your business applications



  • Reverse directory: incoming calls linked to the customer file

  • Call log: list saved in CRM

  • Tailor-made . Develop your own plugin with the RESTfull API and our digital BU


Your integrated videoconference



  • Video and audio communications via a web browser with WebRTC

  • No additional software required

  • Available for your users up to 250 participants


Download the offer sheet
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Office 365


Office 365 révolutionne depuis plusieurs années nos méthodes de travail en facilitant la communication et la collaboration au sein de nos sociétés et par là, en augmentant notre performance. Basé sur le Cloud, Office 365 évolue en continue. Les mises à jour des applications sont notamment entièrement gérées par Microsoft.


Migration, management and operation


Cyllene maîtrise l’ensemble des briques de Office 365 et est donc en capacité d’installer tout ou partie de la solution : Migration, Gestion et Exploitation n’ont aucun secret pour nous ! Autour de la solution Office 365, Cyllene a développé trois offres pour vous accompagner dans la gestion de votre environnement Office 365 : Une solution de migration complète, s’appuyant notamment sur l’expertise de l’expérience de nombreuses migrations. Afin de vous accompagner dans la gestion de votre environnement Office 365, Cyllene propose deux options d’exploitation de Office 365 et de sécurité et une offre OnDemand, totalement sur mesure selon vos besoins et votre problématique.


Project management


Les équipes Cyllene vous accompagnent à chaque étape de votre migration. Un Chef de projet dédié suit le planning et vous livre des comptes rendus et un dossier d’architecture technique. Les équipes prennent ensuite en charge la création du tenant Office 365 puis mènent la phase pilote de laquelle découlera le plan de déploiement.


Migration


La migration s’effectue progressivement grâce à la mise en place de l’hybride ou des outils de migration. Après validation du pilote IT, les équipes de Cyllene assisteront votre société à la migration des VIP. Suite à la migration, un transfert de compétences est assuré auprès des personnes en charge de la gestion de Office 365.


Documentation


Des livrables vous seront remis parmi lesquels : Project Vision / Scope, Requirements Documentation, Detailed Design, Deployment Plan, Cahier des tests et documents d’exploitation. Un planning prévisionnel est également délivré de manière systématique.


Security & advanced security


Cyllene teams can implement classic security solutions or advanced security with EMS; in addition, customers benefit from the permanent presence of Cyllene's SOC.


User support


Support, located in France, responds to users' technical and usage issues, guaranteeing a rapid response from 08:00 to 18:00. During this period, incident handling takes less than 30 minutes.


Accompanying change


Un chef de projet vous rend une visite mensuelle, et nous mettons à votre disposition via une plateforme : des cours sur des thématiques précises, des parcours pour une démarche pédagogique structurée, des tutos, des vidéos d’usage…


Collaboration


Cyllene sauvegarde dans ses propres Datacenters situés en France, toutes les données hébergées dans votre environnement Office 365 : Messagerie, One Drive et SharePoint.


Synchronization & Backup


Cyllene manages and supports your portal environment. A team is on hand to monitor your requests and manage any incidents.


Download the product file
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Antivirus and protection


Centralized management and administration of your endpoints in SaaS mode! In the face of increasing cyberattacks and their growing sophistication, businesses need the enhanced capabilities of an endpoint protection platform to protect themselves. Laptops, desktops, web servers... all these devices are potential entry points for attacks. That's why it's vital to install a protection system on each and every one of them.


Choose intelligent endpoint protection


Avec l’offre AlterProtect de Cyllene, optez pour une protection endpoint intelligente, optimisée et interconnectée permettant de sécuriser l’ensemble de vos environnements de travail.


Your sensitive data is protected, and malware and targeted attacks such as spam, phishing, viruses, spyware and unwanted content are detected and stopped before they can impact your business.


Key assets and characteristics


Major assets : 



  • One compact, multifunctional agent 

  • Automated threat detection and management 

  • Investigative functions and a central overview of the entire network 

  • Multi-platform compatibility (Windows, IOS, Android, Linux, Azure) 


Main features :  



  • Permanent link between the Control Center and the PC (including on the road) 

  • Single license including PC + Phone 

  • Removing the On Prem antivirus server 

  • Dedicated management and monitoring at Cyllene 

  • Monthly reporting on activity, alerts and licenses 

  • Monthly costs 


Stay one step ahead of malicious individuals by optimizing your cloud security with Machine Learning.


Protection perimeter :



  • Physical and virtual endpoints

  • Windows PCs and servers

  • Mac equipment

  • Android and iOS devices

  • Point-of-sale terminals 


Récapitulatif des détections :



  • Viruses/Malware

  • Spyware/Grayware

  • Behavior monitoring

  • Network viruses

  • Website reputation

  • URL filtering 


Threat detection :



  • Machine learning for optimum reliability

  • Behavioral analysis

  • File reputation

  • Variant protection

  • Prevalence

  • Web Reputation

  • URL tuning

  • C&C communications neutralization

  • Data Loss Prevention (DLP)

  • Device monitoring/control

  • EndPoint Detection and Response (EDR)

  • Encryption management (BitLocker)

  • Application control

  • Firewall 


Download the product file
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IT & Web Audit: Maximize your Performance

Discover operational excellence with our IT & Web Audit, a targeted immersion to maximize your online performance. Identify the essential levers for improvement to propel your digital presence to new heights.

See all audits

Maximize efficiency through optimal corporate collaboration

Innovative telephone solutions: agile, instant communication

Smooth communication between employees is essential to a successful business. Modern telephony solutions offer much more than calls: they enable clear voice exchanges and video conferencing, promoting real-time communication and instant connectivity. Readmore


Explore the benefits of our IP telephony solution, offering flexible call management from a variety of devices. Enjoy unified communications with advanced features such as presence indication, instant messaging, video conferencing and much more. When you choose Cyllene, you benefit from transparent pricing, total mobility, and optimal network connectivity for a complete IP telephony solution.


Collaborative platforms: simplified project sharing and management


Collaborative platforms centralize the exchange of ideas and collaboration on projects. They provide a digital space for sharing, editing and storing documents, simplifying management and access to relevant files. Make it easy to access your data wherever you are and whatever type of device you're using. Take advantage of files gathered on the platform of your choice, secure and accessible only with your login and password.


Remote access and mobility: flexibility and productivity at all times


Working remotely has become essential for many companies. Remote access tools offer the flexibility to work from anywhere, ensuring continuous productivity and increased responsiveness, regardless of location. Discover Cyllene's collaboration solutions for easy sharing between collaborators on Outlook, Microsoft 365 and many more.


Collaborative messaging: direct, instant communication


Unified messaging tools facilitate rapid exchanges and task coordination. They provide a direct, instantaneous channel for effective team communication. At Cyllene, we have complete expertise in all Microsoft 365 components, enabling us to install all or part of the solution. Migration, management and operation are all areas we master perfectly! Discover 3 offers designed to help you manage your environment.


Document management: structured resource storage and sharing


Document management platforms simplify the storage, organization and sharing of resources. They provide easy access to the information required for each project, facilitating documentation and knowledge sharing.


By investing in these collaboration solutions, a company can significantly improve its internal communication, coordination and productivity, turning the challenges of distance into opportunities for connectivity.


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