Collaboration

Alter365

Cyllene supports you in your move to Microsoft 365

Microsoft 365 has been revolutionizing our working methods for a number of years by making communication and collaboration in our companies easier, thereby improving our performance.
Microsoft 365 is a Cloud-based solution that is continuously evolving. Application updates, for example, are entirely managed by Microsoft.

 

Cyllene has expert knowledge of all the Microsoft 365 bricks and thus has the ability to install all or part of the solution: Migration, Management and Operation have no secrets for us!

 

Cyllene has developed three offers around the Microsoft 365 solution, to support you as you manage your Microsoft 365 environment: a complete migration solution, based on our extensive expertise gained from numerous migrations. To support you in managing your Microsoft 365 environment, Cyllene offers two options for Microsoft 365 operation and security, and an OnDemand offer, which is fully tailored to your needs and your problems.

M365 Migration

    • Project Management
    • Authentication
    • Pilot
    • BAL Migration
    • Transfer of IT skills

    Silver Offer

    • Documentation
    • M365 Security
    • User support
    • Support in the change

     

    Gold Offer

    • Silver + Offer
    • Advanced security M365
    • BackUp Data centers
    • M365 Administration Platform

Project Management

Cyllene’s teams are there to support you at every stage of your migration. A dedicated Project Leader monitors the schedule and provides you with reports and a technical architecture case file. The teams then take responsibility for creating the Microsoft 365 tenant before running the pilot phase that will lead to the deployment plan.

Migration

Migration is carried out in stages, implementing the hybrid or the migration tools. Once the IT pilot has been validated, Cyllene’s teams will help your company with its VIP migration. When migration is complete, we make sure that skills are transferred to the people in charge of Microsoft 365 management.

Documentation

You will be provided with deliverables such as: Project Vision/Scope, Requirements Documentation, Detailed Design, Deployment Plan, Test cases and operating documents. A projected schedule is also delivered systematically.

Security & Advanced security

Cyllene’s teams can implement traditional security solutions or advanced security with EMS; furthermore, Clients know they can always count on Cyllene’s SOC.

User support

Our support system is located in France, and is there to respond to user technical and usage problems, guaranteeing a rapid response from 8am to 6pm. Between these times, incidents are typically dealt with in less than 30 minutes.

Support in the change

A project leader visits you every month, and we provide you with a platform containing the following: courses on specific topics, how to structure your teaching courses, tutorials, user videos, etc.

Collaboration

Cyllene’s own Data centers in France safeguard all the data hosted in your Microsoft 365 environment: Messaging, One Drive and SharePoint.

Synchronization & Safeguard

Cyllene manages the operation of your environment on the portal and provides support. A team is on hand to follow up on your requests and manage any incidents.

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