Our collaboration solutions

Simplified connectivity : our unified communications for effective collaboration

With Cyllene, you'll find everything you need for effective collaboration. Discover our simplified communications services.

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IP telephony
Collaborative
file storage
Unified messaging
Antivirus and protection

IP telephony


Cyllene's VOIP offer is an open-standard IP telephony service that lets you make and receive calls from a smartphone, IP phone, softphone or directly from your web browser.


Your turnkey unified and collaborative communications


The VOIP solution retains all the functions of an IP switchboard, while adding new operational uses. Benefit from integrated features such as presence indicators, instant messaging, videoconferencing, company and personal directories, and Click to Call from any browser or CRM.


Key features and benefits of the offer



  • Free softphones included

  • Native integration with business applications

  • WebRTC Gateway

  • Plugin- and client-free web conferencing

  • Non-disruptive maintenance

  • Secure hosting in France

  • Simple pricing

  • Total mobility

  • Unlimited users

  • Integrated SIP trunk

  • Free teleworker calls Multi-site calls included


A solution tailored to Microsoft 365


Significantly reduce your telephony costs, as well as the costs associated with purchasing and managing hardware maintenance. Our solution gives you the flexibility and scalability to adapt to your needs at any time.


To find out more, download the job description.


 


Your call center features



  • Integrated wallboard

  • Detailed reports on your business

  • Listening, intervening, whispering function

  • Skill-based routing


 


Your web client



  • Calls from your PC in CTI mode

  • Remote working: advanced call transfer management

  • Personalized BLF management, employee chat

  • No additional license


 


Your totally innovative VOIP



  • One number, your system follows you everywhere

  • Integrated PUSH notifications

  • Configurable remotely via QR Code

  • Secure communications with encryption


 


Your live Chat & Talk



  • Live chat directly from your website

  • Call and chat management from a single interface

  • Plugin WordPress inclus


 


Your business applications



  • Reverse directory: incoming calls linked to the customer file

  • Call log: list saved in CRM

  • Tailor-made . Develop your own plugin with the RESTfull API and our digital BU


Your integrated videoconference



  • Video and audio communications via a web browser with WebRTC

  • No additional software required

  • Available for your users up to 250 participants


Download the offer sheet
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Our accessible solutions


Access your data from wherever you are, whatever device you have. Your files are stored on a single platform, protected, secure and accessible only with your login and password.


Make it easy for employees to share


This solution makes it easy for employees to share information and increases productivity, thanks to a secure mobile application. It lets you work with peace of mind, and ensures that your data is backed up.


Outlook


AlterDrive automatically converts unwieldy attachments in your e-mail for simpler, more secure transfer via a download link.


Mobility


Access, modify and share all your files from anywhere, thanks to the various applications available on computers, smartphones and tablets. With data synchronization, you can access your data offline.


Microsoft 365


Create, edit and collaborate on Microsoft 365 without worrying about data corruption. Thanks to a sophisticated integration into the Microsoft 365 environment, your files remain secure in your storage space.


Collaboration


AlterDrive reduces the distances between your colleagues: anywhere, anytime, they can collaborate, even if they're not in the same place. Simply more productivity...


RGPD


This solution complies with the new RGPD law in force since May 25, 2018.


Cryptlocker protection


Cyllene offers you an advanced solution for protecting and backing up your data against cryptolocker viruses. In the event of an infection, you'll find all your data in the secure AlterDrive space.


Back Up


The automatic backup option enables AlterDrive to provide secure data protection, synchronization and file-sharing services.


Synchronization & Backup


Arrange and prioritize the organization of your desktop, with all the files you don't need immediately accessible.


Download the product file
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Unified messaging


For several years now, Microsoft 365 has been revolutionizing the way we work, facilitating communication and collaboration within our companies and thereby boosting our performance.

Cloud-based, Microsoft 365 is constantly evolving. In particular, application updates are managed entirely by Microsoft.


Migration, management and operation


Cyllene masters all the building blocks of Microsoft 365 and is therefore able to install all or part of the solution: Migration, Management and Operation hold no secrets for us! Around the Microsoft 365 solution, Cyllene has developed three offers to help you manage your Microsoft 365 environment: A complete migration solution, drawing on the expertise of numerous migrations. To support you in managing your Microsoft 365 environment, Cyllene offers two options for Microsoft 365 operation and security, and an OnDemand offering, totally tailored to your needs and issues.


Project management


Cyllene teams are with you every step of the way. A dedicated project manager monitors the schedule and provides you with reports and a technical architecture file. The teams then take charge of the creation of the Microsoft 365 tenant, and lead the pilot phase from which the roll-out plan is derived.


Migration


Migration is carried out gradually, using hybrid or migration tools. After validation of the IT pilot, Cyllene teams will assist your company with the VIP migration. Following the migration, a skills transfer is provided to the people in charge of Microsoft 365 management.


Documentation


Deliverables include: Project Vision / Scope, Requirements Documentation, Detailed Design, Deployment Plan, Test Book and operating documents. A provisional schedule is also systematically delivered.


Security & advanced security


Cyllene teams can implement classic security solutions or advanced security with EMS; in addition, customers benefit from the permanent presence of Cyllene's SOC.


User support


Support, located in France, responds to users' technical and usage issues, guaranteeing a rapid response from 08:00 to 18:00. During this period, incident handling takes less than 30 minutes.


Accompanying change


A project manager pays you a monthly visit, and we put at your disposal via a platform: courses on specific themes, courses for a structured teaching approach, tutorials, usage videos...


Collaboration


Cyllene backs up all the data hosted in your Microsoft 365 environment: Mail, One Drive and SharePoint, in its own Datacenters located in France.


Synchronization & Backup


Cyllene manages and supports your portal environment. A team is on hand to monitor your requests and manage any incidents.


Download the product file
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Antivirus and protection


Centralized management and administration of your endpoints in SaaS mode! In the face of increasing cyberattacks and their growing sophistication, businesses need the enhanced capabilities of an endpoint protection platform to protect themselves. Laptops, desktops, web servers... all these devices are potential entry points for attacks. That's why it's vital to install a protection system on each and every one of them.


Choose intelligent endpoint protection


With Cyllene's AlterProtect offer, opt for intelligent, optimized and interconnected endpoint protection to secure all your work environments.


Your sensitive data is protected, and malware and targeted attacks such as spam, phishing, viruses, spyware and unwanted content are detected and stopped before they can impact your business.


Key assets and characteristics


Major assets : 



  • One compact, multifunctional agent 

  • Automated threat detection and management 

  • Investigative functions and a central overview of the entire network 

  • Multi-platform compatibility (Windows, IOS, Android, Linux, Azure) 


Main features :  



  • Permanent link between the Control Center and the PC (including on the road) 

  • Single license including PC + Phone 

  • Removing the On Prem antivirus server 

  • Dedicated management and monitoring at Cyllene 

  • Monthly reporting on activity, alerts and licenses 

  • Monthly costs 


Stay one step ahead of malicious individuals by optimizing your cloud security with Machine Learning.


Protection perimeter :



  • Physical and virtual endpoints

  • Windows PCs and servers

  • Mac equipment

  • Android and iOS devices

  • Point-of-sale terminals 


Summary of detections :



  • Viruses/Malware

  • Spyware/Grayware

  • Behavior monitoring

  • Network viruses

  • Website reputation

  • URL filtering 


Threat detection :



  • Machine learning for optimum reliability

  • Behavioral analysis

  • File reputation

  • Variant protection

  • Prevalence

  • Web Reputation

  • URL tuning

  • C&C communications neutralization

  • Data Loss Prevention (DLP)

  • Device monitoring/control

  • EndPoint Detection and Response (EDR)

  • Encryption management (BitLocker)

  • Application control

  • Firewall 


 


Download the product file
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Innovative telephone solutions: agile, instant communication

Smooth communication between employees is essential to a successful business. Modern telephony solutions offer much more than calls: they enable clear voice exchanges and video conferencing, promoting real-time communication and instant connectivity. Readmore


Explore the benefits of our IP telephony solution, offering flexible call management from a variety of devices. Enjoy unified communications with advanced features such as presence indication, instant messaging, video conferencing and much more. When you choose Cyllene, you benefit from transparent pricing, total mobility, and optimal network connectivity for a complete IP telephony solution.


Collaborative platforms: simplified project sharing and management


Collaborative platforms centralize the exchange of ideas and collaboration on projects. They provide a digital space for sharing, editing and storing documents, simplifying management and access to relevant files. Make it easy to access your data wherever you are and whatever type of device you're using. Take advantage of files gathered on the platform of your choice, secure and accessible only with your login and password.


Remote access and mobility: flexibility and productivity at all times


Working remotely has become essential for many companies. Remote access tools offer the flexibility to work from anywhere, ensuring continuous productivity and increased responsiveness, regardless of location. Discover Cyllene's collaboration solutions for easy sharing between collaborators on Outlook, Microsoft 365 and many more.


Collaborative messaging: direct, instant communication


Unified messaging tools facilitate rapid exchanges and task coordination. They provide a direct, instantaneous channel for effective team communication. At Cyllene, we have complete expertise in all Microsoft 365 components, enabling us to install all or part of the solution. Migration, management and operation are all areas we master perfectly! Discover 3 offers designed to help you manage your environment.


Document management: structured resource storage and sharing


Document management platforms simplify the storage, organization and sharing of resources. They provide easy access to the information required for each project, facilitating documentation and knowledge sharing.


By investing in these collaboration solutions, a company can significantly improve its internal communication, coordination and productivity, turning the challenges of distance into opportunities for connectivity.


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