Cloud souverain Cyllene : la puissance du cloud, sans compromis sur la souveraineté
Exchange 2016/2019 : fin du support en 2025.
Migrez avant le 14 octobre 2025 avec Cyllene.
Proxmox x Cyllene : libérez-vous des licences, pas du support.
Et si vous passiez à l'open source... pour de bon ?
E‑commerce : la puissance Sylius, guidée par Cyllene
Une solution modulaire, extensible et parfaitement intégrée.
Cloud
IT Infrastructure
Support Utilisateur
Application
Data & IA
CyberSecurity
Entre gestion de parc, délégation technique et outils collaboratifs, mieux vaut choisir un bon partenaire… plutôt qu’un ticket sans réponse.
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The diversification, complexity and hybridization of companies' digital ecosystems mean that their user support systems have to master an ever-increasing number of different technologies, and cope with an ever-growing number of demands.
To take the headache out of user support, Cyllene has developed "Always-on HelpDesk", an offer that lets you outsource all or part of your support.
Cyllene then becomes the single point of contact for all requests, from both IT and users. Our teams guarantee rapid escalation of your request if it cannot be handled directly.
Notre solution Helpdesk orientée sur l’utilisateur, permet une gestion centralisée du support permettant une haute disponibilité de vos systèmes et de votre parc informatique.
Cyllene's local service is accustomed to VIP and VOP contexts. It takes charge of local requests or appointments, carries out diagnostics, processes requests or escalates them to the appropriate group. It can also make preventive visits to VIPs on request.
Cyllene can install an IT kiosk on your site, a real showcase for your IT department. This kiosk
welcomes and guides your employees in their day-to-day needs: local assistance and support, provision of small items of equipment, relaying your IT Department's communications and policies, managing events linked to change management.
Cyllene sets up a single IT point of contact to handle your users' requests, locally and remotely. This includes request qualification, diagnosis, direct resolution or escalation to the appropriate group.
Cyllene implements best practices and supports you in achieving your budgetary objectives. For example, our teams manage the implementation of appropriate workflows for incident, request or problem management.
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The diversification, complexity and hybridization of your digital ecosystems mean that your user supports have to master an ever-increasing number of different technologies, and cope with an ever-growing number of demands.
Cyllene's Men@Work offer provides you with the technical support you need, according to a pre-defined schedule, whether your needs are one-off or recurring. Our user-oriented solution provides centralized support management, ensuring high availability of your systems and IT assets.
We select the most suitable profiles, capable of quickly becoming autonomous and operational. An annual training plan is implemented in parallel to meet your changing needs and technologies.
Cyllene's technical assistance offer is distinguished by its major assets, such as cutting-edge expertise, exemplary responsiveness and other major advantages:
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Au-delà du support, Cyllene valorise le transfert de savoir-faire.
Our centre de compétences accompagne vos équipes dans la montée en compétence et l’appropriation des outils au quotidien. Formations utilisateurs, partage de bonnes pratiques et accompagnement personnalisé favorisent l’autonomie et la maîtrise de vos environnements IT, pour un système d’information durablement performant.
Discover the benefits of our IT and web audit solution to strengthen the resilience of your infrastructure and improve your company's online performance. Our precise approach identifies opportunities for improvement, ensuring efficient IT systems management and an optimized web presence.
See all auditsLes infrastructures informatiques jouent un rôle essentiel pour toute entreprise dans le monde numérique actuel. Bien au-delà de simples équipements, elles sont les piliers essentiels assurant l’efficacité, l’innovation et la compétitivité d’une organisation. Readmore
By combining certain elements, a well-designed IT infrastructure can ensure smooth, secure and scalable operations for businesses, while minimizing the risk of disruption.
Infrastructures facilitate communication and collaboration by instantly connecting globally dispersed teams. Networks enable rapid exchanges of information, promoting agile, informed decision-making and simplifying complex processes into smooth workflows.
These infrastructures guarantee data security and confidentiality, crucial in the face of today's cyber threats. Advanced IT infrastructures incorporate robust security protocols to prevent intrusions and protect sensitive information, ensuring business continuity and minimizing the risk of disruption.
These infrastructures offer the flexibility needed to adapt to technological change. They enable the integration of new technologies, keeping the company at the cutting edge of innovation and responding to market changes.
Well-maintained infrastructures optimize internal processes, reducing waiting times and inefficiencies. Proactive maintenance prevents costly breakdowns, preserving productivity and profitability. In short, IT infrastructures are much more than technological tools. They are the essential foundation on which to build a company's success and growth in an ever-changing digital world. Investing in solid, adaptable infrastructures is crucial to guaranteeing the competitiveness, security and long-term viability of any organization.
Your project, our passion, together we’ll create your sucess.
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